Terms & Conditions

1. Acceptance of terms

Welcome to Internet and Cable TV Deals (“we”, “us”, “our”). These Terms & Conditions (“Terms”) apply to your use of internetandcabletvdeals.com (the “Website”), to any call, text message or email exchange with us, and to any service you request or order through us. By using the Website or contacting us, you agree to these Terms. If you do not agree, please do not use the Website or our services.

2. About our services

We help customers find, compare and order internet, cable TV and mobile services. Unless we tell you otherwise in writing, the underlying services are provided by third-party providers (for example Xfinity, AT&T, Verizon, Spectrum, Cox, Frontier and others shown on our Website). Each provider has its own terms, service agreements, fees and policies, and these apply in addition to these Terms. We are not responsible for a provider’s network, equipment, service quality or policies.

3. Eligibility

You must be at least 18 years old and able to enter into a binding contract to use our services. By placing an order or giving us your information, you confirm that the details you provide are true, accurate and complete, and that you are authorized to order services at the address you give.

4. Plans, pricing and availability

• Plans, speeds, channel lineups, data allowances and prices shown on the Website are for information and may change at any time without notice.
• Availability depends on your service address. A plan shown on the Website may not be available at your location.
• Speeds such as “up to 50 Mbps” are maximum speeds. Actual speeds vary by location, equipment, network load and other factors.
• Promotional prices may be limited in time and may change after the promotional period. Taxes, fees, equipment charges and installation charges may apply and are confirmed by the provider before you complete your order.

5. Orders and installation

An order is not final until the provider accepts it and confirms it to you. We may decline or cancel an order if there is an error in pricing or availability, or if we cannot verify your information. Installation dates are estimates. You must be available, or have an adult available, at the installation appointment and give safe access to the premises.

6. Payments and billing

Payment terms depend on the service you choose. You agree to pay all charges that apply to your order, including taxes and fees, by the due date. Billing for the service is normally handled by the provider. If we take any payment directly, we will tell you the amount and the reason before we charge you. Late or failed payments may lead to suspension or cancellation of service by the provider.

7. Cancellations and refunds

Cancellation rights, early termination fees and refund rules depend on the provider and plan you choose. For anything we handle directly, please read our Refund Policy. To cancel or ask about a refund, call us at (888) 241-5559 or email contact@internetandcabletvdeals.com.

8. SMS / text messaging terms

8.1 Consent

You opt in to receive text messages when you give us your mobile number and agree to be contacted by text, for example by checking the consent box on a form on our Website, by texting us a keyword, or by telling us on a phone call that you agree to receive texts. Your consent to receive text messages is not a condition of buying any goods or services from us. You may use our services without agreeing to receive text messages.

By opting in, you confirm that you are the subscriber or the customary user of the mobile number you provided and that you are authorized to consent to receive messages at that number. Messages may be sent using an automated system.

8.2 Message frequency

Message frequency varies depending on your activity and requests. You may receive several messages while an order or installation is in progress, and fewer afterwards.

8.3 Costs

Message and data rates may apply. Your mobile carrier may charge you for text messages according to your plan. We do not charge you for the messages we send.

8.4 How to opt out

You can cancel text messages at any time. Reply STOP to any message we send. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will receive no more messages from us unless you opt in again. You may also call (888) 241-5559 or email contact@internetandcabletvdeals.com to opt out. If you opt out of marketing texts, we may still contact you about an active order or service by other means.

8.5 How to get help

Reply HELP to any message for assistance, or contact us at (888) 241-5559 or contact@internetandcabletvdeals.com, Monday to Saturday, 8:00am to 6:00pm.

8.6 Carriers and supported devices

Text messaging is available on participating carriers in the United States. Carriers are not liable for delayed or undelivered messages. Delivery depends on your device, coverage area and carrier, and we cannot guarantee that every message will be delivered on time or at all.

8.7 Your mobile information

We do not sell, rent or share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Information you give us is used as described in our Privacy Policy. We may share it with service providers that help us send messages or process your order, and they may use it only for those purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

8.8 Changes to the number or the program

If you change or give up your mobile number, please tell us or send STOP first so that the new owner of the number does not receive our messages. We may change or end the text messaging program at any time and will update these Terms when we do.

9. Calls and other communications

If you call us or give us your phone number or email address, you agree that we may contact you about your inquiry, order and service. Calls may be recorded or monitored for quality and training purposes. You can ask us at any time to stop marketing calls or emails, and we will add you to our do-not-contact list.

10. Acceptable use

You agree not to:

• give false, misleading or someone else’s information when you contact us or place an order;
• use the Website for any unlawful, fraudulent or harmful purpose;
• try to gain unauthorized access to the Website, our systems or other users’ data;
• interfere with the Website’s operation, or use bots or scrapers without our written permission;
• send spam, malicious code or abusive content through our forms, calls or messages.

11. Intellectual property

The Website, including its design, text, graphics and logos, belongs to us or our licensors and is protected by copyright and trademark laws. Provider names and logos shown on the Website belong to their respective owners and are used only to identify the providers. You may view the Website for personal use only. You may not copy, modify or distribute any part of it without our written permission.

12. Third-party links

The Website may link to websites run by providers or other third parties. We do not control these websites and are not responsible for their content, security or privacy practices. Visiting them is at your own risk.

13. Disclaimers

The Website and our services are provided “as is” and “as available”. To the fullest extent allowed by law, we do not make any warranty, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement. We do not promise that the Website will be uninterrupted, error-free or secure, or that the information on it is always complete or current.

14. Limitation of liability

To the fullest extent allowed by law, Internet and Cable TV Deals and its owners, employees and partners are not liable for any indirect, incidental, special, consequential or punitive damages, or for loss of profits, data or use, arising out of or related to your use of the Website or our services. Our total liability for any claim is limited to the amount you paid us directly, if any, in the 12 months before the claim arose. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15. Indemnification

You agree to defend and hold us harmless from any claim, loss or expense, including reasonable legal fees, that arises from your breach of these Terms or your misuse of the Website or our services.

16. Privacy

Your privacy matters to us. Our Privacy Policy explains what information we collect, how we use it and the choices you have. By using the Website you also agree to the Privacy Policy.

17. Governing law

These Terms are governed by the laws of the State of Connecticut, United States, without regard to its conflict-of-law rules. Any dispute that arises from these Terms or your use of the Website will be brought in the state or federal courts located in Connecticut, and you agree to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. When we do, we will change the “Last updated” date at the top of this page. Your continued use of the Website or our services after a change means you accept the updated Terms.