Privacy Policy

1. Introduction

Internet and Cable TV Deals (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what personal information we collect when you visit internetandcabletvdeals.com (the “Website”), call us, text us or order services through us, how we use and share it, and the choices you have. By using the Website or our services, you agree to this Policy. It should be read with our Terms & Conditions.

2. Information we collect

We do not ask for, and you should not send us through the Website, sensitive information such as full payment card numbers or Social Security numbers, unless we are clearly collecting it through a secure process to complete an order you requested.

3. How we collect it

• From you: when you fill in a form, call us, text us, email us or place an order.
• Automatically: through cookies and similar technologies when you use the Website.
• From providers: information about the status of an order or installation that you asked us to help you with.

4. How we use it

• to answer your questions and show you plans available at your address;
• to place, track and support your orders, including installation scheduling;
• to send you order confirmations, reminders, service updates and support replies by call, text or email;
• to send you offers, if you agreed to receive them (you can opt out at any time);
• to improve the Website, our services and our customer support;
• to prevent fraud and abuse, keep the Website secure and follow the law.

5. Mobile information and text messaging

If you give us your mobile number and agree to receive text messages, we use your number only to send the messages you agreed to, as described in Section 8 of our Terms & Conditions. We may share your number with the service providers that help us deliver these messages (for example our messaging platform and mobile carriers). They may use it only to deliver the messages to you and for no other purpose.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can reply HELP for help. Consent to receive text messages is not a condition of buying any goods or services.

6. How we share information

We do not sell your personal information. We share it only in these cases:

• Providers you choose. When you ask us to check availability or place an order with a provider such as Xfinity, AT&T, Verizon, Spectrum or Cox, we pass on the details needed to process that request (for example your name, contact details and service address). The provider’s own privacy policy then applies to that information.
• Service partners. Companies that help us run the Website, send messages and emails, host our systems or provide customer support. They may use the information only to work for us.
• Legal and safety reasons. When the law requires it, or to protect our rights, our customers or the public, or to investigate fraud.
• Business changes. If we merge with or are bought by another company, your information may be transferred, and we will tell you if this changes how it is handled.

The sharing described in this section does not include your mobile number or text message consent for third-party marketing, which we never share, as stated in Section 5.

7. Cookies and analytics

We use cookies and similar technologies to make the Website work, remember your settings and understand how people use it, for example through analytics tools. You can block or delete cookies in your browser settings. Some parts of the Website may not work properly if you do.

8. How long we keep it

We keep personal information only as long as needed for the purposes in this Policy, to meet legal, tax and accounting duties, to resolve disputes and to enforce our agreements. We keep a record of your text message consent and opt-outs for as long as the law and carrier rules require, so that we can respect your choices.

9. Security

We use reasonable technical and organizational measures to protect your information from loss, misuse and unauthorized access. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please contact us right away if you believe your information has been compromised.

10. Your choices

• Text messages: reply STOP to any message to unsubscribe.
• Marketing emails: use the unsubscribe link in the email.
• Calls: tell us on the call, or contact us, and we will add you to our do-not-contact list.
• Cookies: manage them in your browser settings.

11. Your privacy rights

Depending on the state where you live (for example California, Connecticut and other states with privacy laws), you may have the right to:

• know what personal information we collect, use and share about you, and get a copy of it;
• correct information that is wrong;
• ask us to delete your personal information, subject to legal exceptions;
• opt out of the sale or sharing of your personal information, or of targeted advertising (we do not sell personal information);
• not be treated unfairly for using these rights.

To use any of these rights, email contact@internetandcabletvdeals.com or call (888) 241-5559. We may need to verify your identity before we act on a request, and we will reply within the time the law allows.

12. Children’s privacy

Our Website and services are meant for adults aged 18 or older. We do not knowingly collect personal information from children under 13. If you think a child has given us personal information, contact us and we will delete it.

13. Third-party links

The Website may link to provider websites and other third-party sites. We do not control them and are not responsible for their privacy practices. Please read their policies before giving them your information.

14. Changes to this policy

We may update this Policy from time to time. When we do, we will change the “Last updated” date at the top of this page. If a change is significant, we will tell you in a clear way, for example by a notice on the Website.