Effective Date: 25 September 2025

Company Name: Internet and Cable TV Deals (“Company,” “we,” “our,” or “us”)

We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you sign up for our Cable TV and Internet services.

1. Information We Collect

When you sign up for our services, we may collect the following information:

Personal Information: Name, address, phone number, email address, government-issued ID (if required).

Billing Information: Payment details, bank account/credit card information.

Service Information: Service plan, usage data, preferences, and equipment details.

Technical Information: IP address, device information, network performance data, and browsing activity related to our services.

2. How We Use Your Information

We use customer information to:

Process your service sign-up and manage your account.

Deliver, maintain, and improve our services.

Communicate service updates, billing, and promotional offers.

Prevent fraud, unauthorized use, or violations of our Terms & Conditions.

Comply with legal, regulatory, and security requirements.

3. Sharing of Information

We do not sell or rent customer information to third parties. We may share your information only in the following cases:

With Service Partners: To provide installation, technical support, or billing services.

With Legal Authorities: When required by law, regulation, or legal process.

For Business Transfers: In case of merger, acquisition, or company restructuring.

4. Data Security

We use industry-standard encryption and security practices to protect customer data.

Access to personal data is restricted to authorized staff only.

While we take all reasonable precautions, no system is 100% secure. Customers should also take steps to safeguard their login credentials.

5. Data Retention

Customer data will be retained as long as you maintain an active account.

After service cancellation, certain information may be stored for [e.g., 12–24 months] as required by law, billing, or dispute resolution.

6. Customer Rights

You have the right to:

Access, correct, or update your personal information.

Request deletion of your data, subject to legal or contractual obligations.

Opt out of marketing communications by contacting our support team.

7. Cookies & Tracking

Our website and online portals may use cookies or similar technologies to improve user experience.

Customers may disable cookies in their browser settings, but some features may not function properly.